Privacy Policy

 

Hotelmize (“Hotelmize”, “we”, “us”, “our”) is committed to maintaining the privacy of its users. The following information describes how Hotelmize collects and processes information about its users (“you”, “user”) when interacting with our website (the “Website”).

 

Our Privacy Policy explains:

 

By using our Website, you agree to this Privacy Policy.

Hotelmize helps to generate higher profits for hotel distributors by utilizing automated price prediction and efficiency algorithms, combining big data and machine learning capabilities, to track and analyze reservations from the moment of booking until check-in. By having access to reservation details, our algorithms enable us to predict when room rates will reach their lowest point to achieve maximum savings on a single rebooking (“Services”).

 

For the avoidance of doubt, this Privacy Policy does not apply to the extent that Hotelmize processes Personal Information in the role of a processor on behalf of its customers.

 

Collecting Information

 

Please note that the scope of this Privacy Policy is limited only to information collected by Hotelmize through your use of its Website. Some information may be automatically collected, and some is collected when you interact with our Website. The type of information that may be automatically collected is non-personal information, which includes your session durations, the content you accessed on the Website, the frequency and scope of your use of the Website and information about your computer and internet connection including the operating system you use and browser type.

Information from which you can be personally identified may also be collected, including but not limited to your name, email address, telephone number, company, and the location of the computer through which you used the Website (hereinafter: “Personal Information”). Personal Information shall be collected only if received voluntarily from you, including, without limitation, by making an inquiry or requesting  a demo of our Service via the contact forms available through the Website, or if you email us or sign up to receive a news release and/or event invitations). We may also collect your Name, mail, telephone and resume details if you choose to send it, in order to apply to any of HotelMize’s positions, offered under the “Careers” section on our Website.

Additionally, if you wish to use our Service, you will be required to create an account through the Website (“Account“). In order to do that, you will be requested to submit certain information such as: name, email address, password. Your Account information will enable you to log in to our Website to be provided with our Services, as well as provide you with access to the Dashboard and Reservation features available on our Website.

Furthermore, our Website features a blog, which enables you to learn more about our Services, as well as to collaborate with other hotel distributors. Note, that the Personal Information you will choose to post, share, upload, or make available will be made public and visible to others who will use this feature. You should never post or share any information that is confidential.

We use the Personal Information we collect from you for a range of different business purposes according to different legal bases of processing. We may use or process your Personal Information for the following purposes. One or more purposes may apply simultaneously.

 

Use of Information

 

  1. Providing the Requested Services:
     

 

We process the Personal Information where it is necessary for the adequate performance of the contract regarding the requested Services, or for the negotiation of a future contract with you.

 

  1. Improvement and Development of the Services: 

We process this information in light of our legitimate interest in improving the Services, to allow our users to have the best experience.

 

  1. Maintain a Safe and Secure Environment 

We may use your information to detect and prevent fraud, abuse and security incidents in the following ways;

We process this information in light of our legitimate interest in improving our Services and enabling our users to browse our Website in a secure environment.

  1. Personalize Content, Advertising and Marketing 

We process this information in light of our legitimate interest to personalize your experience and customize our content.

Disclosure of Information and Transfer of Data

 

Except as otherwise provided in this Privacy Policy, we reasonably attempt to ensure that we never intentionally disclose any of your Personal Information, to any third party without having received your permission, except as provided for herein or otherwise as permitted or required under law.

We may use third party companies and individuals to facilitate our Services or any portion thereof, such as marketing, data management, analytics or maintenance services. We may also share your information with analytics service providers who set their own cookies or other identifiers on your computer, to collect information about your usage of our Services through the Website. This helps us compile aggregated statistics about the effectiveness of our Services. We may also provide access to your Personal Information to our contractors who are performing services for us in connection with our Website or the Services that you have requested and/or to our personnel in order to provide customer services.

The above mentioned third parties may be located in countries other than your own, and we may send them information we receive. They may have access to your Personal Information only for purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy. In such cases, they must abide by our data privacy and security requirements, and are not allowed to use Personal Information they receive from us for any other purpose. When we transfer Personal Information, we use a variety of legal mechanisms, including contracts, to help ensure your rights and protections travel with your data. We will transfer Personal Information within assuring appropriate and suitable safeguards.

We may also transfer your information, including Personal Information, in connection with a corporate merger, consolidation, the sale of related assets or corporate division or other fundamental corporate changes. Furthermore, information about you or your account may also be released in order to comply with any valid legal inquiry or process such as a search warrant, subpoena, statute or court order. We will also release specific information in special cases, such as if you use our Services or the Website to perform an unlawful act or omission or take any act or omission that may damage Hotelmize, its property and goodwill, or if there is an attempted breach of the security of the Website or a physical or property threat to you or others. The authority supervising such activities is the Israeli Privacy Protection Authority, and you have the right to file a complaint to it or any other relevant supervisory authority.

Information from Users outside the USA

 

Users located outside of the USA, please note that your information will be sent to and stored in the USA, where our servers are located. By using our Services, you agree to the information collection, use, and sharing practices described in this Privacy Policy.

 

Your Rights

 

We respect your right to access and control your information, and we will respond to requests for information and, where applicable, will correct, amend, or delete your personal information. To exercise these options, please contact us at:hello@hotelmize.com

 

If you are located within the European Union (the “EU“) or within the European Economic Area (the “EEA“), you might be afforded with specific rights regarding your Personal Information. Subject to eligibility, users in the EU or in the EEA have the following rights to:

 

  1. Request a rectification of your Personal Information where the information we hold about you is incorrect or incomplete,
  2. Object to the processing of your Personal Information for direct marketing purposes.
  3. Object to the processing of your Personal Information where our legal basis for that processing is that such processing is necessary for our legitimate interests.
  4. Object to an automated decision-making (including profiling) in certain circumstances.
  5. Request the erasure of your Personal Information in certain circumstances, such as where processing is no longer necessary for the purpose it was originally collected for, and there is no compelling reason for us to continue to process or store it;
  6. Receive your Personal Information, or ask us to transfer it to another organization that you have provided to us, which we process by automated means, where our processing is either based on your consent or is necessary for the performance of a contract with you.

Generally, with regard to information collected on our Website, Hotelmize is a “Data Controller”. Therefore, if you wish to exercise the above mentioned rights, please contact us, and we will make our best efforts to fulfill your request.

If you wish to file a request regarding any of the above, you may contact us at:hello@hotelmize.com

 

Cookies

 

We may use “cookies” and/or other technologies or files (collectively, “cookies”) to identify how visitors make use of this Website. This aggregated tracking information may be used to help us improve and enhance the Website experience for all of our visitors. In addition, cookies are used for adjusting the Website to your personal preferences. Cookies contain information such as the pages you visited, the length of time you stayed on the Website, the location from which you accessed the Website and more. If you would prefer not to have cookies stored on your computer, you may modify your browser settings to reject most cookies, or manually remove cookies that have been placed on your computer. However, by rejecting the cookies, you may be unable to fully access the offerings on this Website. To find out more about cookies, visit www.allaboutcookies.org.

Opt In or Opt Out

 

You are always in control of your data, and if you choose to receive information from us, or others, you can change your mind later. If, at any time, you would like to stop receiving such information or opt out of a feature, you may notify us by writing to:hello@hotelmize.com.

 

You should be aware, however, that it is not always possible to completely remove or modify information in our databases and servers, although we will always make reasonable efforts to do so upon your request.

Links to Other Websites

 

This Website may provide links to other websites. Please be aware that these other websites are not covered by our Privacy Policy. This Privacy Policy does not cover the information practices exercised by other providers of products or services, advertisers or other websites, companies or individuals, which are not owned or controlled by Hotelmize. We suggest that when linking to another website, you always read that website’s privacy policy before volunteering any personally identifiable information.

 

Data Retention

 

Generally, Hotelmize does not retain information longer than necessary to provide its Services and for its reasonable business and lawful needs. If you withdraw your consent to us processing your data, we will erase your Personal Information from our systems, unless the data is required for Hotelmize to establish, exercise or defend against legal claims or if it is necessary for the performance of the requested Services.

 

Children’s Privacy

 

The Service is not intended for children under the age of 16. We do not knowingly or intentionally collect information about children who are under 16 years of age.

 

IF YOU ARE UNDER THE AGE OF 16 YOU MAY NOT USE THE WEBSITE, UNLESS PARENTAL CONSENT IS PROVIDED ACCORDINGLY.

 

Questions Regarding Our Privacy Policy

If you have any questions regarding this Privacy Policy or the practices described above, you may contact us at: hello@hotelmize.com, or at 6 Nissim Aloni St., Tel Aviv 6291920, Israel.

 

Revisions and Modifications to our Privacy Policy

We reserve the right to revise, amend, or modify this Privacy Policy at any time. When changing the policy, we will update this post accordingly. Please review this Privacy Policy often so that you will remain updated regarding our current policies.

 

Governing Law and Jurisdiction

This Privacy Policy will be governed and interpreted pursuant to the laws of the State of Israel without giving effect to its choice of law rules. You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to this Privacy Policy shall be to the competent courts in Tel Aviv, Israel, to the exclusion of any other jurisdiction.

 

This page was updated on October 2019.